Shipping policy

1. Shipping Areas

We ship orders to the United States, European Union, and selected international locations.

 

2. Processing & Delivery Time

All orders are made to order and processed after payment is received.

Estimated production and delivery time: 4–6 business days.

In rare cases, delivery may take longer. Customers will be notified via email if significant delays occur.

 

3. Shipping Costs

Shipping costs are calculated and displayed at checkout.

We may offer free shipping on qualifying orders, as indicated on the website.

 

4. Shipping Address

Orders are shipped to the address provided at checkout.

Customers are responsible for ensuring all shipping details are correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.

 

 

5. Delays & Lost Packages

Delivery times may vary due to shipping carriers.

If your order is delayed or lost, please contact us at: kontakt.galleria48@gmail.com

We will assist once the carrier confirms the issue.

 

6. Damaged Packages

Please inspect your package upon delivery.

If your order arrives damaged, contact us immediately with photos so we can resolve the issue.

 

7. Order Changes

Once production has started, orders cannot be modified, including shipping address changes or cancellations.